Frequently Asked Questions
Who will perform my work?
Zest is a team of two and as a result you will only be dealing with the Directors of Zest. Accounting work is handled by us as professionals who will consistently manage your financial records with proficiency and diligence. We prioritize continuity and consistency in our accounting processes, which is why there has been no turnover or change in accountants within our team.
A key objective at Zest is to maintain a small and stable portfolio of clients to ensure that your business remains a priority for us. We care.
Furthermore, we firmly believe in keeping our accounting functions in-house, and as such, we do not outsource any of our accounting work. This approach allows us to maintain a high level of control, confidentiality, and accuracy in managing our financial affairs. Being a small firm enables us to adapt quickly to changes in the regulatory environment, market conditions, and your business needs. We’re nimble and flexible, capable of providing innovative solutions and proactive advice to help you stay ahead in a dynamic business landscape.
Our team is committed to upholding the standards of integrity and transparency.
Will you respond to questions when I need help?
Certainly! As part of our commitment to supporting our clients, we are always available to respond to any accounting questions or concerns you may have. We are a small practice, so you and your questions will not be forgotten. Whether it’s clarifying financial statements, explaining accounting principles, or providing guidance on specific transactions, our team is here to assist you. You can reach out to us at any time, and we’ll do our best to provide prompt and accurate answers to your queries. Your understanding of financial matters is important to us, and we’re dedicated to ensuring that you have the information and support you need to make informed decisions. If your question is challenging and will need some thought, we will notify you that you haven’t been forgotten and we will get back to you with the answer.
What systems do you use?
We work in a way that works best for you, as a result we are flexible. If you already have preferred methods of work, applications, or communication styles, we will cater this to meet your wants. If you’re new to this accounting thing, we look forward to showing you the options and giving you an approach that will best work for you and your business.
Where are you located?
We are physically located in Westmorland, Christchurch. However, we work with clients throughout New Zealand in this digital age. In a world full of technology, we are available through contact methods that work best for you. Whether that be face to face, phone, email, instant messaging, video calls. You make the decision on what works best for you!
What are your fees?
We believe in being upfront and transparent at all times with all of our fees, so you won’t ever be surprised. Prior to signing with us, a full fee breakdown will be included to ensure you’re comfortable. We have a range of plans dependent on the needs of your business.
1. Standard plan – from $150+GST p/m
2. Standard plan + GST filing – from $210+GST p/m
3. Budgeting services – from $100+GST p/m
For any other services, please contact us for a personalised quote.
What separates you from anyone else?
1. We are a small business and plan to keep it that way. Here at Zest our aim is to remain small and limit our client base. As a result, you can be assured that your business will always matter to us.
2. Personalised Attention: As a small firm, we prioritise building strong, personalized relationships with our clients. You won’t be just another number to us—we’ll take the time to understand your unique financial situation, goals, and challenges, tailoring our services to meet your specific needs.
3. Cost-Effectiveness: Our small firm structure allows us to offer competitive pricing for our services without compromising on quality. You’ll receive exceptional value for your investment, with transparent pricing and no hidden fees.
4. Flexibility and Agility: Being a small firm enables us to adapt quickly to changes in the regulatory environment, market conditions, and your business needs. We’re nimble and flexible, capable of providing innovative solutions and proactive advice to help you stay ahead in a dynamic business landscape.
Overall, choosing Zest means partnering with a dedicated team who are invested in your success and committed to delivering exceptional service tailored to your needs.
Contact
You can book a free informal video or phone call here: Book a Meeting